Customer Relationship Management Model in Higher Education: A Case of Malaysia

Customer relationship management (CRM) is becoming imperative strategic for organization in every sector of business. Educational institutions are also realizing how important their operation and interaction . . .

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Hossein Ahmadi, Maryam Salahshour, Rad, Mehrbakhsh Nilashi, Othman Ibrahim, Halina Mohamed Dahlan, Alireza Almaee
Pages : 1-10
Volume 1 , Issue 1
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Small and Medium Bamboo and Rattan Enterprises in Economic Empowerment in Kumasi: Perspectives of Producers

In an increasingly business-oriented, cash-based city like Kumasi, people need access to cash income so as to maintain their businesses and families. Kumasi as the commercial hub of Ghana can boast of . . .

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Bernard Effah, Ernest Boampong, Osei Asibey, Ninette Afi Pongo, Augustine Nkrumah
Pages : 11-21
Volume 1 , Issue 1
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An Assessment of Nigeria Agricultural and Rural Development Bank’s Micro-Finance Services on Poverty Alleviation in Federal Capital Territory of Nigeria

This work attempts to examine the relationship between the application of microfinance services, particularly microcredit, and the alleviation of poverty. The relationship between education and environment . . .

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A. Ogbadu, A. Awujola, A. Stanley
Pages : 22-31
Volume 1 , Issue 1
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Poverty and Regional Inequality in Ghana; A Review

Poverty is one of the most familiar and enduring conditions known to humanity. Some researchers view it as a reaction to the stress of being poor, whereas others perceive it as a process of adapting to . . .

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Eric Amoo Bondzie, Gabriel Obed Fosu, Ernest Obu-Cann
Pages : 32-36
Volume 1 , Issue 1
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Exploring the Impact of Macro & Socio Economic Variables on GDP of Pakistan and Psychological Impacts of Inflation on Poor Families

This paper explores the impact of macroeconomic variables like interest rate, real exchange rate and role of inflation in GDP of Pakistan. This paper aspires to shed light on the factors all the way during . . .

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Farida Khanam, Syed Shahzaib Pirzada, Shagufta Nasreen
Pages : 37-43
Volume 1 , Issue 1
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Relationship between Poverty and Child Labour: A Case Study of Nowshera– Pakistan

The purpose of this study is to investigate and determination the factors of Child labour in District Nowshera Pakistan. The area was highly affected by floods in 2010 and war-in-terror since 2006-07. . . .

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Danish Khattak
Pages : 44-57
Volume 1 , Issue 2
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Economics of Urban Crime: The Ile-Ife, Nigeria Experience

Having obtained information through systematic sampling of 334 households, the study examined cost associated with crime among the residents of Ile-Ife, Nigeria. Findings revealed that the most dreaded . . .

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Badiora Adewumi Israel
Pages : 58-64
Volume 1 , Issue 2
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Tourism Laws and Policies in Enugu State, Nigeria since 1960: Feats and Challenges

Sustainable growth and development of the tourism industry, among other things, is a function of relevant and effective laws and policies. In Nigeria and some other developing nations, one of the major . . .

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Elochukwu A. Nwankwo, Grace C. Uche
Pages : 65-71
Volume 1 , Issue 2
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Factors Driving the Islamic Insurance System in Pakistan, a Social Perspective Approach

The aim of this paper is identify those factors which are making conventional insurance system prohibited in Islam. The study examines the differences between the conventional and Islamic insurance contracts . . .

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Sania Khalid, Mobeen Ur Rehman
Pages : 72-77
Volume 1 , Issue 2
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Impact of Job Stress between Teachers and Bankers

The basic purpose of this study is to examine the effect of job stress on bankers and teachers through different variables (job demand, employee satisfaction, emotional intelligence, work life balance). . . .

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Aman Awais
Pages : 78-88
Volume 1 , Issue 2
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Women Empowerment: Interrogating the Effectiveness of the GWAPA Small Business Development Projects Poverty Alleviation Programme in Zimbabwe

This study sought to evaluate the effectiveness of the GWAPA single mothers poverty alleviation programme. Three hundred and seventy five of the 1756 GWAPA single women members were used as questionnaire . . .

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Maxwell C.C. Musingafi
Pages : 89-103
Volume 1 , Issue 3
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Determining the Relationship between Income Inequality, Economic Growth & Inflation

The objective of the study is to determine the relationship between economic growth, income distribution, and inflation and to test the existence of Kuznets Hypothesis in Pakistan. For this purpose, data . . .

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Danish Khattak, Ayaz Muhammad, Kashif Iqbal
Pages : 104-114
Volume 1 , Issue 3
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An Analysis of Corporate Governance in the Nigerian Banking Industry: The Role of Ethics

Since the global financial crisis of 2008 the Nigerian economy saw an unprecedented rise in its unemployment rate and laxity in corporate governance. Several bank executives were charged with corruption . . .

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U. Joseph Nnanna
Pages : 115-123
Volume 1 , Issue 3
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Women Empowerment: Interrogating the Effectiveness of The GWAPA Small Business Development Projects Poverty Alleviation Programme in Zimbabwe

This study sought to evaluate the effectiveness of the GWAPA single mothers poverty alleviation programme. Three hundred and seventy five of the 1756 GWAPA single women members were used as questionnaire . . .

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Maxwell C.C. Musingafi, Kwaedza Enety Muranda
Pages : 124-138
Volume 1 , Issue 3
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Exploring the Selection Criteria of Prospective Couples of University Students of Sylhet City: Some Imperatives for Match-Making Business

People have to do the marriage contract with their partners. As they have to spend the whole life with such partners, the decision of making choice of the bride and groom is the major concern for the persons . . .

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Shahida Khanom, Abdul Latif, Bably khan
Pages : 139-148
Volume 1 , Issue 3
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Factors Influencing Non Ghanaian Consumers in Choosing Products Made In Ghana: Empirical Studies from Non Ghanaian Residents in the Kumasi Metropolis of Ghana

The objective behind the conduct of this research has been to discover factors capable of influencing non- Ghanaian residents in Kumasi metropolis towards the purchase of products made in Ghana. The research . . .

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Hudu Mohammed, Alexander Ayogyam, Appau-Yeboah F, Amo F
Pages : 149-158
Volume 1 , Issue 4
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Fiscal Sustainability in South Africa: Recent Evidence

The objective of this study was to analyse how the South African government historically reacted to its public debt position during the sample period 1990-2013. Following diagnostic evaluation of the stationarity . . .

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Elvis Munyaradzi Ganyaupfu
Pages : 159-167
Volume 1 , Issue 4
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Heterogeneous Population, Economic Growth and Income Distribution

We present an over lapping generation model with an example and a simulation of an economy that consists of three classes of workers. Agents might invest in education or capital. As people are more educated, . . .

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Nissim Ben David, Uri Ben-Zion
Pages : 168-186
Volume 1 , Issue 4
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A Controversial Issue on Interest of the National Higher Education Fund Corporation (PTPTN): A Case Study

Education is very important for the development of humankind and economic progress. Nevertheless, not everyone has the opportunity and access to the proper education system. Interest is something that . . .

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Muhammad Ridhwan Ab. Aziz
Pages : 187-192
Volume 1 , Issue 4
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Zimbabwe Economic Crisis: The Social Dimension of the crisis

Zimbabwe broke the world record with the highest annual inflation rate of 231,000,000% (BBC news, 2008). As a result, it faced severe economic crisis, which sent many Zimbabweans to Diaspora in search . . .

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Doreen Nkala, Eukeria Mashiri, Miriam Mugwati
Pages : 193-208
Volume 1 , Issue 4
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